Shangri-La'S Mactan - Lapu-Lapu City

Punta Engano Road, Lapu-Lapu City, Philippines, 6015  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Shangri-La'S Mactan - Lapu-Lapu City

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Editorial review:

This resort is tucked away and has gorgeous grounds, excellent service, rooms that have views of the water, and a comfortable atmosphere. Guests can choose activities such as fishing, scuba, snorkeling, waterskiing, windsurfing, jet skiing, and parasailing. The on-site Chi spa also received praise.

Overview

Shangri-La'S Mactan is a sleek 5-star hotel set 9 km from St. James Amusement Park and 12 km from SM City Cebu. Remodeled in 2008, the property features historic architecture.

The center of Lapu-Lapu City is 5 km away from the venue.

Shangri-La'S Mactan Hotel offers a panoramic view to its guests.

It will take a 10-minute drive to get to Mactan-Cebu International airport.

Rooms

The property has luxurious rooms featuring high-speed internet, a fridge, coffee/tea makers, a living area and an iron with ironing board. Many guestrooms offer views of the Visayan Sea. Guests can make use of a hairdryer, a shower cabin and toiletries.

Eat & Drink

The large restaurant serves light meals. There is an onsite Poolside bar to relax in. Guests can share a meal in Hola Espana and Rosewil's BBQ Seafood Haus, located about 100 meters away.

You can start your day with a continental breakfast, which costs PHP 1236 per person per night. 

Services

Business facilities at Shangri-La'S Mactan Hotel include a business center, a slide projector and a conference room.

Relax

A health club, a steam room and a solarium as well as steam baths, facials and Turkish bath are available on site. Shangri-La'S Mactan Hotel provides a gym, yoga classes and a fitness centre to help guests keep fit.

Internet

High-speed internet access is available in the hotel rooms for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2008.  Number of floors:   9.  Number of rooms:   547.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Exterior corridors
  • Lobby
  • Florist/Flower shop
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Scuba diving
  • Snorkeling
  • Canoeing
  • Sailing
  • Banana boat
  • Water skiing
  • Tennis court
  • Volleyball
  • Golf course
  • Billiard tables
  • Table tennis

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Coffee/Tea in lobby
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Mountain view
  • Ocean view
  • Pool view
  • Lagoon view

Room facilities

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Clothes dryer
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • Plug adaptor
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 2 pm FREE

Children and extra beds

Pets

Pets are not allowed.

How to reach hotel

hotel Shangri-La'S Mactan - Lapu-Lapu City Lapu-Lapu City location
Show big map »

Hotel Address:

Punta Engano Road, Lapu-Lapu City, Philippines, 6015

Get directions
City Centre
  • Lapu-Lapu City
    3.2 mi
Airports
Restaurants
  • Hola Espana (cuisine: Spanish)
    1300 ft
  • Abaca Restaurant
    1900 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Year renovated:
    2008
  • Number of floors:
    9
  • Number of rooms:
    547

Hotel Awards

PhilippineHOTEL AWARDSHighly RecommendedLapu-Lapu CityShangri-La'S Mactan

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Philippines

Use Badge

Rooms and availability

Premium Room
  • Max occupancy:

    2 persons

  • Check Prices
Premium Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Premium Triple Room

Club Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
Room Description:

Standard|Club Room

Club King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Club Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Club Room. BED & BREAKFAST. Dynamic product

Grand Deluxe Room
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Dining:Mini-bar
Grand Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Premier Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Heating
    • Balcony
    • + More
  • General:Internet access
  • Safe
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • 220 V AC
Room Description:

Deluxe|Premier Double Room (Double bed or 2 twin beds) (extra-bed)

Shangri-La'S Mactan photos Room
Premier Wing Twin Room
Garden view
  • Room size:

    370 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Glassware
  • Bottled water
  • Fruits
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • DVD player
Room Description:

This twin room features a balcony, electric kettle and air conditioning.

Shangri-La'S Mactan photos Facilities Ocean Wing Pool
Premier Wing King Room
Garden view
  • Room size:

    370 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Free internet access
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
Room Description:

Ocean Wing Premier Room King

Premier King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Heating
    • Balcony
    • + More
  • General:Internet access
  • Safe
  • Telephone
  • Dining:Mini-bar
  • Media:Cable/satellite TV
Room Description:

NON-REFUNDABLE Premier King

Premier Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Premier Room. BED & BREAKFAST. Dynamic product

Premier Deluxe Room
Pool view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Premier Deluxe Pool Side Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Double Room
Lagoon view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds or 1 Double bed

  • Check Prices
  • General:Individual air conditioning
  • Trousers press
  • Bathroom:Hair dryer
  • Bedding:Cots available
  • Dining:Mini-bar
  • Media:Television
  • VCR player
  • Radio
Room Description:

Standard|Standard Double Club Room (Double bed or 2 twin beds) (extra-bed)

Standard Pool Side Room
  • Max occupancy:

    2 persons

  • Check Prices
Villa
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Private pool
    • + More
Standard Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Standard Triple Club Room

Suite
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 Double bed, Sleeping arrangements for 3 persons, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Heating
    • Balcony
    • Air conditioning
    • + More
  • General:Telephone
  • Dining:Mini-bar
  • Media:Satellite TV
Room Description:

Suite|Double Suite (Double bed or 2 twin beds) (extra-bed)

Club Floor Wing Double Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Located on the Club floor, this room allows access to the Ocean Club Lounge, which includes free refreshments all day. Room also offers views of the ocean and comes with a private balcony, a safe and an en suite bathroom with a bathtub. Includes round-trip airport shuttle bus transfer.

Standard Family Room
  • Max occupancy:

    2 persons

  • Check Prices
Superior Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
Room Description:

1 King BedRelax - In-room massage availableInternet - Free WiFi and wired Internet access Entertainment - 37-inch LCD TV, premium channels, and iPod dockFood & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled waterSleep - Memory foam bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingSmoking/Non SmokingConnecting/adjoining rooms can be requested, subject to availability  

Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Deluxe Twin Room
Mountain view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Heating
    • Balcony
    • + More
  • General:Free internet access
  • Safe deposit box
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • 220 V AC
  • Wake up service
Room Description:

Deluxe seaview 2 Twin. BED & BREAKFAST. Dynamic product

Deluxe Pool Side Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Shangri-La'S Mactan photos Room
Deluxe Wing Room
Garden view
  • Room size:

    370 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Bathtub
    • Balcony
    • + More
  • General:Internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Glassware
  • Bottled water
  • Fruits
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
Room Description:

NON-REFUNDABLE DELUXE ROOM (MAIN WING)

Deluxe King Room
Mountain view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Double bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Heating
    • Balcony
    • + More
  • General:Free internet access
  • Safe deposit box
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • 220 V AC
  • Wake up service
Room Description:

Deluxe Seaview 1 king. BED & BREAKFAST. Dynamic product

Deluxe Triple Room
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe Room Twin Keytel Rate. BED & BREAKFAST. Standard rate

Royal Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Royal Bungalow
  • Max occupancy:

    2 persons

  • Check Prices
Deluxe Family Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 1 Double bed, Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

FAMILY ROOM DELUXE. BED & BREAKFAST. Standard rate

Deluxe Family Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Deluxe Triple Family Room

Business Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Business Room

Business Class King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Lagoon Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Shangri-La'S Mactan photos Room
Ocean Wing Twin Room
Ocean view
  • Room size:

    390 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Individual air conditioning
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Privilege access to executive lounge
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Glassware
  • Bottled water
  • Fruits
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • iPod docking station
  • DVD player
Room Description:

This twin room has a balcony, air conditioning and minibar.

Ocean Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Heating
    • Balcony
    • + More
  • General:Free internet access
  • Safe
  • Seating area
  • Telephone
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • Wake up service
Room Description:

NON-REFUNDABLE OCEAN CLUB

Shangri-La'S Mactan photos Room
Ocean Wing King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Individual air conditioning
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
Room Description:

Ocean Wing Ocean Club King. BED & BREAKFAST. Dynamic product

Ocean King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Heating
    • Balcony
    • + More
  • General:Internet access
  • Safe
  • Telephone
  • Dining:Mini-bar
  • Media:Cable/satellite TV
Room Description:

NON-REFUNDABLE Ocean Club King

Ocean Wing King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 2 Single beds

  • Check Prices
  • General:Individual air conditioning
Room Description:

Suite|Suite, 1 King Bed (Ocean Wing Panorama)

Ocean Villa
Street view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Private pool
    • + More
Shangri-La'S Mactan photos Room
Ocean Wing Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Balcony
    • + More
  • General:Individual air conditioning
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Privilege access to executive lounge
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Dining table
  • Glassware
  • Bottled water
  • Fruits
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
Room Description:

Offers uninterrupted views of the Mactan Channel and nearby islands. The suite provides a private balcony, a separate living and dining area and a marble en suite bathroom with a bathtub and separate shower facilities. Benefits include: - Free daily buffet breakfast - Free use of the Ocean Club Lounge with free refreshments throughout the day - Round-trip airport shuttle bus transfer

Shangri-La'S Mactan Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Marina Mall3.2 mi
  • Gaisano Grand Mall Mactan3.9 mi
    Basak
  • Olango Island4.7 mi
    Olango Island Wildlife Sanctuary San Vicente, Olango, Lapu-Lapu City Philippines
  • Marcelo Fernan Bridge3.9 mi
    Cebu, Cebu City
  • Gaisano Mactan4.1 mi
    Pajo St,

Near the hotel

  • Lapu Lapu Statue2500 ft
    Barangay Mactan
  • Magellan Shrine2500 ft
    Punta Engano

Restaurants nearby

  • Hola Espana1300 ft

    Address: Punta Engano
    Phone: 032 340 5119

    57% likes this, based on 41 reviews
    Cuisine: Spanish

  • Cowrie Cove at Shangri-La's Mactan Resort & Spa2700 ft

    Address: Punta Engano Road
    Phone: 63 32 231 8224

    64% likes this, based on 64 reviews
    Price Range: USD 20 - USD 100

  • Tea of Spring at Shangri-La's Mactan Resort & Spa2700 ft

    Address: Punta Engano Road
    Phone: 63 32 231 8224

    66% likes this, based on 45 reviews
    Cuisine: Chinese, Vegetarian, Cantonese
    Price Range: USD 10 - USD 40

  • Abaca Restaurant1900 ft

    Address: Punta Engano Road
    Phone: +63324958456

    77% likes this, based on 164 reviews

  • Tides at Shangri-La's Mactan Resort & Spa2700 ft

    Address: Punta Engano Road
    Phone: 63 32 231 8224

    71% likes this, based on 58 reviews
    Cuisine: International, Vegetarian, Japanese
    Price Range: USD 12 - USD 52

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Year renovated:
    2008
  • Number of floors:
    9
  • Number of rooms:
    547

Hotel Awards

PhilippineHOTEL AWARDSHighly RecommendedLapu-Lapu CityShangri-La'S Mactan

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Philippines

Use Badge

Cities nearby

Shangri-La'S Mactan Reviews

Guest reviews are submitted by our customers after their stay at Shangri-La'S Mactan

Average guest rating

8.4out of 10
Superb
Based on 63 reviews

Rating by category:

Rooms
10.0
Service
10.0
Location
10.0

Guest reviews

  • Single
    7.8

    The staff was friendly, everything was well organized. The facilities were good. The location is excellent for relaxation.

    The menu was a bit pricy and also the choice of western food a bit limited.

  • Single
    9.6

    Upkeep of the property was impeccable, excellent customer service and great security. Great place to de-stress and relax.

  • Family with children
    8.8

    The exceptional service provided by the staff. The level of service was exemplary and was by far the best of all Shangri-La hotels I've visited. While all the staff without exception provided world class services, special mention must go to Bea, a junior staff whose friendliness, attention to detail, swiftness in response and good judgment enhanced the pleasure of our stay at Shangri-La Mactan.,

    The quality of the internet service can be improved.

  • Couple
    5.8

    Rooms were old. Lunch in main restoran was perfect that I don t say about brekfast. Very expencive SPA did not meet quality of treatment

    SPA

  • Family with children
    10.0

    its just great place! was happy there every moment!

  • Family with children
    9.6

    It was really fantastic!!!! Service, food, beach, weather, hotel exterior. We spent all time inside of the hotel, we did not even want to go out. Despite our stay was during Chinese National Holidays and the hotel was 100 occupied, they managed it very well. Our 2 years old girl also enjoyed it: many kids, rented sand toys, kids water area is wonderful!

    It is difficult to find what we did not like. Probably, it was a bit pricy for us. Next time we will try to go not during Chinese holidays, as the prices much lower then.

  • Single
    7.4

    All facilities are good, the staff is excellent and polite.

  • Older travelers
    7.8

    beach and pool resort facilities, excellent food choices, excellent breakfast

    too far from the city shopping malls so difficult to find taxi back to hotel after 6 pm

  • Couple
    7.4

    all staffs are very nice and kind. reallly fantastic. I love to visit again next time.

  • Older travelers
    9.2

    Staff are exceptionally attentive and enthusiastic, always smiling and greeting vistors during the day. Nothing was too much trouble for them. The facilities and overall layout of the resort were excellent and well sign posted, making it easy to find everything. It was a resort where you can do a lot or just relax

  • Group of friends
    7.0

    Breakfast was excellent. Otherwise: nothing wrong with the place, but not anything special or unique. Good possibility if one seeks a hotel near Cebu-Mactan Int. Airport

  • Group of friends
    9.2

    the staff and facilities were just magnificent and really made a short stay very memorable.

    the rooms need a bit of upgrading as its starting to show its age.

  • Family with children
    10.0

    the staff were exceptionally friendly and always ready to help. The facilities were exccellent (pool, gym, restaurants, beach)

  • Group of friends
    8.2

    All so convenient - everything you need within a small space. Fab beach with turquoise clear water. Great food places. Amazingly friendly service. Fab break away from it all.

    Rooms are pretty pricey! Would be good to have some lower end options.

  • Family with children
    7.4

    They are helpful in dealing with matters that are difficult for foreigners (non-Philippine-resident in my case) to handle. I don't mind sharing that I needed to replace a couple very difficult-to-acquire medications that were scheduled to be refilled and were not due to troubles in the Middle-East. They did a very nice job of making this happen.

    This has been an ongoing issue, personally. I've spent a fair deal with Shangri-La in Manila and Mactan. I was very tired after literally escaping Saudi Arabia and having a less than optimal visit at the Shangri- la in Mactan. I wanted to take one additional night at the rate I had booked and used for my three night stay. Despite my actually paying for two rooms, for three nights, they would not give me an additional night at 9000 php but insisted on 16,000. It doesn't leave much of a feeling of mutual benefit for the future. But pay 7000 additional to have the forth night after a total bill of 100000 php, just didn't sit right... I left. Not sure if I will be back. I needed some give for one day... They couldn't do it... For money, only? I will recommend them to only the wealthiest of my few friends. I paid more for the up-sale and really saw no benefit as much as what was advertised for the up-sell was either already available or was of little value

How to reach hotel

hotel Shangri-La'S Mactan - Lapu-Lapu City Lapu-Lapu City location
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Hotel Address:

Punta Engano Road, Lapu-Lapu City, Philippines, 6015

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City Centre
  • Lapu-Lapu City
    3.2 mi
Airports
Restaurants
  • Hola Espana (cuisine: Spanish)
    1300 ft
  • Abaca Restaurant
    1900 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Year renovated:
    2008
  • Number of floors:
    9
  • Number of rooms:
    547

Hotel Awards

PhilippineHOTEL AWARDSHighly RecommendedLapu-Lapu CityShangri-La'S Mactan

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