Shangri-La'S Mactan - Lapu-Lapu City

Punta Engano Road, Lapu-Lapu City, Philippines, 6015show map
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2Guests1room
Highlights
8
SuperbBased on  56 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Philippines

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Overview

Shangri-La'S Mactan Hotel is a fine option to stay in Cebu. The deluxe hotel represents historical architecture in Cebu.

A major location gives quick access to Mountain View Nature s Park, which is 15 km away.

Shangri-La'S Mactan Hotel offers a panoramic view to its guests.

It will take a 10-minute drive to get to Mactan-Cebu International airport.

Rooms

Shangri-La'S Mactan Hotel provides guestrooms fitted with a minibar, climate control, a safe and an iron with ironing board. Some of the inviting rooms feature the sea view. The rooms have tropical decor.

Eat & Drink

Serving Spanish, Chinese, Vegetarian and Cantonese dishes, Hola Espana is about 50 meters away.

You can start your day with a continental breakfast, which costs PHP 1236 per person per night. 

Services

There are car rental services on site.

Relax

Leisure facilities include an outdoor swimming pool and a golf course. Shangri-La'S Mactan Hotel provides a gym and a fitness center to help guests keep fit.

Internet

High-speed internet access is available in the hotel rooms for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2008.  Number of floors:   9.  Number of rooms:   547.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Scuba diving
  • Snorkeling
  • Canoeing
  • Sailing
  • Banana boat
  • Water skiing
  • Tennis court
  • Volleyball
  • Golf course
  • Billiard tables
  • Table tennis

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Coffee/Tea in lobby
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Mountain view
  • Ocean view
  • Pool view
  • Street view
  • Lagoon view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Clothes dryer
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • Plug adaptor
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 6 yearsExtra bedChildren above
6 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Hola EspanaHola Espana300 ftPunta Engano
Cowrie Cove at Shangri-La's Mactan Resort & SpaCowrie Cove at Shangri-La's Mactan Resort & Spa2200 ftPunta Engano Road
Tides at Shangri-La's Mactan Resort & SpaTides at Shangri-La's Mactan Resort & Spa2200 ftPunta Engano Road
Tea of Spring at Shangri-La's Mactan Resort & SpaTea of Spring at Shangri-La's Mactan Resort & Spa2200 ftPunta Engano Road
Acqua at Shangri-La's Mactan Resort & SpaAcqua at Shangri-La's Mactan Resort & Spa2200 ftPunta Engano Road
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Museo SugboMuseo Sugbo7.7 miM. J. Cuenco Avenue
Ayala Center CebuAyala Center Cebu7.8 miCebu Business Park , Archbishop Reyes Avenue
Fort San PedroFort San Pedro7.9 miA.Pigafetta
Yap Sandiego Ancestral HouseYap Sandiego Ancestral House7.9 mi155 Mabini St. Parian
Cebu Heritage Monument Cebu Heritage Monument 8.0 miColon Street, Parian Plaza
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Reviews
8.4
SuperbBased on  56  reviews

Rating by category:

10.0
Location
10.0
Rooms
10.0
Service
  • 7.8
    Fabulous

    The staff was friendly, everything was well organized. The facilities were good. The location is excellent for relaxation.

    The menu was a bit pricy and also the choice of western food a bit limited.

  • 9.6
    Exclusive

    Upkeep of the property was impeccable, excellent customer service and great security. Great place to de-stress and relax.

  • 8.8
    Superb

    The exceptional service provided by the staff. The level of service was exemplary and was by far the best of all Shangri-La hotels I've visited. While all the staff without exception provided world class services, special mention must go to Bea, a junior staff whose friendliness, attention to detail, swiftness in response and good judgment enhanced the pleasure of our stay at Shangri-La Mactan.,

    The quality of the internet service can be improved.

  • 5.8
    Guest rating

    Rooms were old. Lunch in main restoran was perfect that I don t say about brekfast. Very expencive SPA did not meet quality of treatment

    SPA

  • 10.0
    Exclusive

    its just great place! was happy there every moment!

  • 9.6
    Exclusive

    It was really fantastic!!!! Service, food, beach, weather, hotel exterior. We spent all time inside of the hotel, we did not even want to go out. Despite our stay was during Chinese National Holidays and the hotel was 100 occupied, they managed it very well. Our 2 years old girl also enjoyed it: many kids, rented sand toys, kids water area is wonderful!

    It is difficult to find what we did not like. Probably, it was a bit pricy for us. Next time we will try to go not during Chinese holidays, as the prices much lower then.

  • 7.4
    Very good

    All facilities are good, the staff is excellent and polite.

  • 7.8
    Fabulous

    beach and pool resort facilities, excellent food choices, excellent breakfast

    too far from the city shopping malls so difficult to find taxi back to hotel after 6 pm

  • 7.4
    Very good

    all staffs are very nice and kind. reallly fantastic. I love to visit again next time.

  • 9.2
    Superb

    Staff are exceptionally attentive and enthusiastic, always smiling and greeting vistors during the day. Nothing was too much trouble for them. The facilities and overall layout of the resort were excellent and well sign posted, making it easy to find everything. It was a resort where you can do a lot or just relax

  • 7.0
    Very good

    Breakfast was excellent. Otherwise: nothing wrong with the place, but not anything special or unique. Good possibility if one seeks a hotel near Cebu-Mactan Int. Airport

  • 9.2
    Superb

    the staff and facilities were just magnificent and really made a short stay very memorable.

    the rooms need a bit of upgrading as its starting to show its age.

  • 10.0
    Exclusive

    the staff were exceptionally friendly and always ready to help. The facilities were exccellent (pool, gym, restaurants, beach)

  • 8.2
    Fabulous

    All so convenient - everything you need within a small space. Fab beach with turquoise clear water. Great food places. Amazingly friendly service. Fab break away from it all.

    Rooms are pretty pricey! Would be good to have some lower end options.

  • 7.4
    Very good

    They are helpful in dealing with matters that are difficult for foreigners (non-Philippine-resident in my case) to handle. I don't mind sharing that I needed to replace a couple very difficult-to-acquire medications that were scheduled to be refilled and were not due to troubles in the Middle-East. They did a very nice job of making this happen.

    This has been an ongoing issue, personally. I've spent a fair deal with Shangri-La in Manila and Mactan. I was very tired after literally escaping Saudi Arabia and having a less than optimal visit at the Shangri- la in Mactan. I wanted to take one additional night at the rate I had booked and used for my three night stay. Despite my actually paying for two rooms, for three nights, they would not give me an additional night at 9000 php but insisted on 16,000. It doesn't leave much of a feeling of mutual benefit for the future. But pay 7000 additional to have the forth night after a total bill of 100000 php, just didn't sit right... I left. Not sure if I will be back. I needed some give for one day... They couldn't do it... For money, only? I will recommend them to only the wealthiest of my few friends. I paid more for the up-sale and really saw no benefit as much as what was advertised for the up-sell was either already available or was of little value

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Highlights
8
SuperbBased on  56 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Philippines

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 6 yearsExtra bedChildren above
6 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room